HomeMods, Tech Talk & TipsProduct & Service ReviewsBoatReview – Boat Command Remote Monitoring System

Boat Command - Mozilla Firefox 2282015 55553 PM.bmp.jpgA few of our readers have expressed interest in the Boat Command boat monitoring device we mentioned in a recent post, so here’s an overview of how it works.

Screenshot_2015-03-05-09-39-20.pngWith Quantum Leap stored in the water this year (RI) during one of the worst winters in recent history, it has been extremely comforting to know what is going on aboard. This device allows us to get alerts and remotely monitor a number of critical items in real time from wherever we are. Alerts (that we can configure) are sent from the system via email and/or text message. The system can be configured and queried for status updates at any time via an Android or IOS (Apple) App, or via any common web browser.

The Boat Command device can monitor the following items:

  • Screenshot_2015-03-05-09-41-06.pngBattery #1 voltage – keeps track of voltages and will send an alert at a threshold we specify. We use this to monitor our House batteries.
  • Battery #2 voltage – keeps track of voltages and will send an alert at a threshold we specify. We use this to monitor our Start Battery.
  • Bilge Pump #1 – tracks pump on and off times as well as run duration and will send an alert based on thresholds that we specify. This one monitors our center bilge pump (1 of 3).
  • Bilge Pump #2 – tracks pump on and off times as well as run duration and will send an alert based on thresholds that we specify. This monitors our forward bilge pump.
  • High Water – sends an alert if triggered (input goes to ground). The sensor can be a simple float switch.
  • Security Screenshot_2015-03-05-18-29-52.png sends an alert if triggered (when input goes to ground). We have it wired to a magnetic door switch but the trigger device could also be something like a motion detector. Alternately, I believe this input can now be used to log engine hours. Note that the magnetic switch required is the opposite of the type normally used for alarm systems. The switch required here must be “open” when the magnet is adjacent and closed when the magnet is removed (such as when opening a door). I would call this a “Normally Closed” switch (closed when there is no magnet). This is the one I used.
  • Screenshot_2015-03-05-09-41-25.pngShore Power – monitors if AC shore power is present or not. Sensor is a $20 option but you could make your own using a 12v wall wart type DC transformer.
  • Anchor Alarm/GeoFence – A built-in GPS monitors physical position in real time and will alert if the boat drifts outside a radius value that we specify. The App or website shows the real time boat position using a satellite image. GPS “tracks”, or movement, can also be monitored.
  • Temperature – monitors actual local temperature via a $20 optional sensor. The quality of the Boat Command temp sensor appears to be very good – I recommend you buy it if you want to monitor temperature. It has a three wire connection.
  • Weather OutsideScreenshot_2015-03-05-09-42-51.pngmonitors Temperature, Pressure, Humidity & Wind Speed via a public weather station near the vessel location (as determined by the GPS).
  • Control #1, #2, #3 – three outputs that let you turn On/Off items of your choosing. Currently we have one hooked up that controls the rear deck lights. An optional relay is generally required and are available for $20 each from Boat Command, but lower cost options are available. I like these for switching currents under 7 Amps.

 

Boat Command Costs:

Screenshot_2015-03-05-09-41-59.pngI had been looking for a system like this for years and while they existed, they were always high priced to buy ($300 and up) and had high monthly services fees ($15 and up).

Screenshot_2015-03-05-09-41-41.pngI even concocted a system myself based on a cellular enabled auto alarm device and while that worked, it did not have all the features of the Boat Command.

At the Newport Boat Show (RI) last fall I ran into the Boat Command product which was offered on Show Special for $79 with an $8.99/mo network fee. Wow, I didn’t have to think much about taking that deal! I also purchased the optional temperature and shore power sensors for $20 each.

UPDATE: Now that the Boat Command product is more established, the cost has increased to $299 plus optional sensors. The monthly fee remains at $8.99. Still not too bad, but I would have hesitated making the initial purchase at that price point as it is about the same as some of the competition. However, even at $299 the Boat Command in my opinion probably still has the most features at the lowest price.

Installing and Using the Boat Command:

Screenshot_2015-03-05-09-42-13.pngBack in September, the product was obviously very new and I immediately discovered a few issues with the reliability of the alert notifications. I think I was one of the first actual users. When I notified Boat Command about the problems I was having, they were quickly addressed and I proceeded to install it permanently on our boat Quantum Leap.

That went smoothly and most of the connections were done right behind the helm where most of the wiring circuits terminate. At the moment I have not yet made the hookups for Battery #2 (start battery) and the high water alarm, however I do have everything else functioning.

Connect Device

Unfortunately I neglected to take pictures of my installation before we left RI, but the device itself is about the size of a deck of cards, maybe smaller) and has a detachable multi-conductor wire harness for all the inputs and outputs.

GPS & Cellphone Services:

It is important to note that the GPS and cell phone antennas are built-in to the main unit, there are no provisions for remotely locating the antennas.

Initially I was very concerned about that (particularly for the GPS receiver) because it limits where the device can be placed in the boat. If installing it low in the boat or behind a metal dash for example there’s a good chance the GPS receiver would not be able to find any satellites. However, in my case it was installed under the helm and has one deck layer (glass-balsa-glass) plus the hardtop skin (glass) between it and the sky and it still seems to work well. The GPS receiver apparently must have very good sensitivity. Even so, if you are contemplating the purchase of this product you should consider where it is likely to be installed and if GPS and/or cellular reception would be an issue for you.

Power Requirements and Consumption:

Screenshot_2015-03-05-09-42-33.png Power requirements are 6-32 volts DC making it very flexible, and consumption is specified at 10mA (0.01A) when “sleeping” and 70mA when “active”. Assuming “active” means it is transmitting or receiving, based on my own observations it seems to do automatic updates to the server about once every 6 hours. It would also be active if a specific user update request is initiated (I probably do that a couple of times per day).

Based on that, it is sleeping the vast majority of the time and battery drain can be estimated at around 0.3 Amp-Hours per day. IMAG1720.jpgThat’s potentially less than the power consumed by a basic LED indicator lamp. If you have a fully charged battery bank, with say 400 Amp-Hour capacity, it would take nearly two years at that rate to discharge it to 50%. Or look at it this way, the consumption is less than the self discharge rate of typical lead acid batteries. So to sum it up, power drain should not be an issue, although please note I have not actually measured the power consumption myself.

Communications Infrastructure:

The device uses a cell phone radio to send and receive data via SMS (same system used for text messages) on Verizon’s AT&T’s network. The data flow is cloud based and from what I have deduced it basically looks like this.

DEVICE <—SMS Verizon—> SERVER <—INTERNET—> USER (App or Browser)

The device itself communicates to/from a Boat Command Server via SMS (Originally Verizon but now AT&T). The end user communicates to/from the Boat Command Server via the Internet. The Server (aka “the cloud”) manages the necessary translations in both directions and keeps track of historical info and account credentials.

Data History & Alert Performance:

On my Android smartphone I was able to see about a months worth of historical info (such as battery voltage) and from a web browser I was able to go back more than 3 months and it appeared that I could have kept going back even further.

IMAG1736.jpgWhile alert notifications are not instantaneous, the performance was appropriate (and about as I expected) given the nature of the network topology. It took between 15-60 seconds in my tests from when a security alert was triggered before I received the text message notification on my phone. Quantum Leap is located in an area of good reception for the Boat Command cell carrier (Verizon). My personal phone is also on Verizon, so if your phone service is with another carrier or in a weak signal area, the delay might possibly be a bit longer. When sending On/Off commands to the Boat Command outputs that controlled the Deck Lights on Quantum Leap, the delay was about the same.

IMAG1733.jpgNote that the alerts have programming that prevents excessive or nuisance carrier network message traffic. Some alerts like the Security trigger will require the end user to clear them by tapping a “Reset” button for that alert on their Android, IOS or web browser interface – if the alert is not reset it will not alert again until 24 hours has passed. In addition, I received this info from the developer regarding the security input: “A security/entry trigger will not report more than once every 5 minutes, even if the sensor is triggered on the boat multiple times during those 5 minutes. Additionally it will not report more than 10 times in 8 hours.

On the other hand, I have noticed that the Temperature alert does not need to be reset and reports every 4 hours if it is within the trigger range. it will also update whenever the system is manually queried by the device owner.

Online Account Options:

IMAG1730.jpgThe device owner can configure multiple login accounts on the Boat Command server for friends, family or the boatyard. Each account can be configured to “allow” or “not allow” changes to the device settings. Recently, I discovered that an account that was “not allowed” could in fact change a few settings that it should not have been able to. When notified, Boat Command had the fixes posted within a week.

Note: For anyone who is interested I would be happy to give you a guest account so you can see Quantum Leap’s info in real time and get a better feel for how the system operates. Just send me an email or leave a comment on this post (make sure your email address is valid). When approved, an email invitation will be sent back to you with a link. Go to that link and set up a userID and password of your choosing. Let me know if you have any problems and what you think.

IMAG1723.jpgMore than just for Boats?

I am also planning to install one of these devices in our Motorhome. I want to be alerted to problems when we are out and about such as shore power failure, low battery voltage and security breaches. While some of the nomenclature of the Boat Command will be incorrect in regard to RV’s, a name is just a name but the benefits are the same.

The Battery, Shore Power, Security, GeoFence, Temperature and Weather sensors translate directly to land yacht use, as do the three Control outputs (which I believe can be custom named). The High Water input could be use as an alternate security alert, perhaps to monitor the cargo bay door sensors or for fire or CO detection. The two “Bilge Pump” inputs could be used to track generator, furnace or hot water heater activity or even the status of a motorized awning (which usually have a wind sensor and auto retract feature). The control outputs could be used to start the generator or turn on lights or air conditioning. If Boat Command elected to make the nomenclature more customizable, the device might gain a whole new market demographic.

Update: A specific RV version is now available. The hardware is the same but the client and input labels have been changed to reflect RV parameters.

So what are the caveats?

  • Screenshot_2015-03-05-18-29-40.pngIf there is no Verizon AT&T service (I think only 2G is needed) where your boat or RV is located the system will not work.
  • The other primary risk is the solvency of Boat Command itself. If they fold, the hardware will become useless as it depends on the proper functioning of a server which is managed and maintained by them.
  • I also wonder about their server capacity and if its responsiveness to alerts will slow down as more users come online. So far I have not seen any issue.
  • For installation, you will need to have some basic wiring savvy but it’s not rocket science.
  • Finally, while the documentation provided by Boat Command is adequate (barely), I feel there is room for significant improvement.

 

Bottom line:

If you are looking for a reasonably priced method of keeping tabs on your boat (or RV) from afar, the Boat Command system is worth consideration. From a functional, technical and useability perspective I can recommend this system wholeheartedly. I do feel though that the recently increased price point of $299 (plus the cost of optional sensors) puts it too close to the competition, blurring its edge and taking it out of the “no-brainer” category – at least for someone who is on the fence about a system like this. On the other hand, for someone who has convinced themselves of the benefits of such a system, even at $299 Boat Command still provides a bit more bang for the buck than the competition (at least in regard to the other products I am currently aware of).


Comments

Review – Boat Command Remote Monitoring System — 22 Comments

  1. I would like to have a guest account to your Quantum Leap’s Boat Command data system. I am considering purchasing the system but would like more knowledge about just how the system works.

    Thanks,

    EJ Gaudet

    • Hi Ed, you have bad timing. My system is down for a few days at the moment – I had to disconnect power due to a major project going on on the boat. I will email you back when the system is back up. Meanwhile boat command has some sample boats too. Go here https://connect.boatcommand.com/Login/ then click Sign Up. Enter your email and make up a password, then follow the verification process. When you sign in there will be two sample boats for you to play with. Feel free to ask any questions you may have.

    • Also if you have a smartphone you may want to install the app and login from there, the app experience is somewhat different than what you see with a browser.

    • It’s been working very well for me and alerts seem even more responsive than before – 10 seconds or less to receive a security alert via Txt Msg when I open the cabin door for example. They now also have an RV version which as far as I can tell is identical hardware, all they did was to re-label some of the boat specific nomenclature (like Bilge Pump becomes Engine Hours). I do have a few suggestions for improvements that I will be forwarding to Boat Command. I am also beta testing another RV product which is more of an automation controller that will also have alert capabilities – stay tuned form more info on that.

  2. I have Boat Command in my 2002 Hunter 410. They gave me a boat show price of $179. Works great. This week It informed me of a stuck bilge float switch that was draining my battery. I live 3 hours away so I was able to call the marina to rectify the situation.

    • Good to hear! This product I think is a good example of technology at its best and not just some gimmicky gadget.

      I do have some issues though with changes they have made to the security monitor that seem to have made it less likely to be enabled when you really need it.

  3. The idea tickled my curiosity about using it for our motorhome and you clarified the whole thing in your discussion. Now to explore the concept with some like-minded associates and see what develops from there. Thanks for the thorough discussion of Boat Command.

  4. Pingback: Quantum Leap Winter 2015 Haul Out | My Quantum Discovery

  5. I purchased BC device very early but have had issues with power consumption. Battery voltage drops off enough that I disconnected it last winter. I now have hooked up a solar panel but voltage still drops off. May or may not be the BC unit at fault but I am concerned and would like to know what others are experiencing.

    • Hi JR, I have not had that experience with the Boat Command. I have never actually measured the consumption but will plan to do that in the near future. We have a 140W solar panel covered by white shrink wrap during the winter and it produces more than enough power to compensate for our inverter’s vampire load – and that consumes significantly more power than the Boat Command (at least based on the specs). If you have an inverter, especially a pure sine wave model or one with a remote panel, and you haven’t disconnected it (at the battery) for the winter that is worth looking at. In my past life working with marine DC equipment the inverters were a common source of battery drain if they did not have a disconnect switch. Even with the inverter supposedly off the models with a remote panel still consume about 300mA, enough to flatten most battery banks in a matter of weeks.

  6. Pingback: Quantum Leap Winter 2015 Haul Out – My Quantum Discovery

  7. I bought one of these at the 2015 Annapolis show, and use it at my dock to raise and lower my boat lift. Sometimes it takes over an hour to recieve the signal. I can see the Verizon tower from the dock, and have 4g. Buyer beware. Tech support was no help at all.

    • Leon, sorry to hear about that. That sure doesn’t sound right. Last time I tried turning on one of the “Control” outputs (I have it hooked up to my deck lights) it took under a minute. Well hopefully the folks at boat command will see this and try to help you out. I talked to a gentleman named Rick Ogg a few days ago about an issue I was having (with billing). Here is his info: Rick Ogg, VP Operations, 918-824-1400 office, 918-530-7661 cell, Via-trax.com Please let us know how you make out!

      (PS Sorry for the delay responding we were in the middle of upgrading our blog site when your comment came in)

  8. Hi Rob, are you still using this monitoring system? I am thinking about trying the RV version for our rv, do you have any updated thoughts or comments on the system?

    • Hi, yes I have two units, one for the boat and one for the rv. Both are doing their job and working well. Hardware is identical for both. I believe they have now switched cell service to AT&T which is GSM technology and makes the product deployable anywhere in the world. This system is ideal if you have no other on board cellular communications.

      However, if you are looking to only monitor specific parameters (like temp) AND you already have on board comm (like a MiFi) there may be other solutions that don’t require an additional monthly fee and also may cost less up front. Check out the tempstick for example. http://idealsciences.com

      As far as I know RV/Boat command still remains the most capable device of its ilk for the lowest cost, however other solutions like the TempStick and IoT type solutions may eventually offer similar capabilities for even lower cost.

      Hope that helps!

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