2022 UPDATE: We are no longer recommending the Boat Command or RV Command products.
- Primarily because AC Power outage monitoring has stopped working and apparently they have no interest in fixing it. AC Power outage notifications are critical for those of us with pets and/or other power sensitive functions on our Boat or RV.
- Additionally, as cell carriers sunset their old technology (2G, 3G, etc.) many versions of the RV/Boat Command will simply cease to function. I have already had this happen to me 3 times. Enough is enough. They do offer a slightly discounted price for a replacement but eventually it will just happen again.
- Finally the monitoring performance has become painfully anemic and unreliable. In my experience about 75% of the time there is no response to a request for update.
We already have full time internet on board our boat and RV, so we have moved to a wifi/email/sms-over-email based notification system which of course has no additional fees. There are many wifi based products now on the market that will sense temperature, voltages, AC power and many other parameters, however, you may need to use several separate devices to do this. We have developed our own system based on microcontrollers like the Raspberry Pi which also work with the RV-C and NME2000 protocols. You can read about some of that at my other blog site myeRVin.com.
Below is the original post:
With Quantum Leap stored in the water this year (RI) during one of the worst winters in recent history, it has been extremely comforting to know what is going on aboard. This device allows us to get alerts and remotely monitor a number of critical items in real time from wherever we are. Alerts (that we can configure) are sent from the system via email and/or text message. The system can be configured and queried for status updates at any time via an Android or IOS (Apple) App, or via any common web browser.
The Boat Command device can monitor the following items:
- Battery #1 voltage – keeps track of voltages and will send an alert at a threshold we specify. We use this to monitor our House batteries.
- Battery #2 voltage – keeps track of voltages and will send an alert at a threshold we specify. We use this to monitor our Start Battery.
- Bilge Pump #1 – tracks pump on and off times as well as run duration and will send an alert based on thresholds that we specify. This one monitors our center bilge pump (1 of 3).
- Bilge Pump #2 – tracks pump on and off times as well as run duration and will send an alert based on thresholds that we specify. This monitors our forward bilge pump.
- High Water – sends an alert if triggered (input goes to ground). The sensor can be a simple float switch.
- Security – sends an alert if triggered (when input goes to ground). We have it wired to a magnetic door switch but the trigger device could also be something like a motion detector. Alternately, I believe this input can now be used to log engine hours. Note that the magnetic switch required is the opposite of the type normally used for alarm systems. The switch required here must be “open” when the magnet is adjacent and closed when the magnet is removed (such as when opening a door). I would call this a “Normally Closed” switch (closed when there is no magnet). This is the one I used.
- Shore Power –
monitors if AC shore power is present or not. Sensor is a $20 option but you could make your own using a 12v wall wart type DC transformer.No longer supported!
- Anchor Alarm/GeoFence – A built-in GPS monitors physical position in real time and will alert if the boat drifts outside a radius value that we specify. The App or website shows the real time boat position using a satellite image. GPS “tracks”, or movement, can also be monitored.
- Temperature – monitors actual local temperature via a $20 optional sensor. The quality of the Boat Command temp sensor appears to be very good – I recommend you buy it if you want to monitor temperature. It has a three wire connection.
- Weather Outside – monitors Temperature, Pressure, Humidity & Wind Speed via a public weather station near the vessel location (as determined by the GPS).
- Control #1, #2, #3 – three outputs that let you turn On/Off items of your choosing. Currently we have one hooked up that controls the rear deck lights. An optional relay is generally required and are available for $20 each from Boat Command, but lower cost options are available. I like these for switching currents under 7 Amps.
Boat Command Costs:
At the Newport Boat Show (RI) last fall I ran into the Boat Command product which was offered on Show Special for $79 with an $8.99/mo network fee. Wow, I didn’t have to think much about taking that deal! I also purchased the optional temperature and shore power sensors for $20 each.
UPDATE: Now that the Boat Command product is more established, the cost has increased to $299 plus optional sensors. The monthly fee remains at $8.99. Still not too bad, but I would have hesitated making the initial purchase at that price point as it is about the same as some of the competition.
However, even at $299 the Boat Command in my opinion probably still has the most features at the lowest price.
Installing and Using the Boat Command:
Back in September, the product was obviously very new and I immediately discovered a few issues with the reliability of the alert notifications. I think I was one of the first actual users. When I notified Boat Command about the problems I was having, they were quickly addressed and I proceeded to install it permanently on our boat Quantum Leap.
That went smoothly and most of the connections were done right behind the helm where most of the wiring circuits terminate. At the moment I have not yet made the hookups for Battery #2 (start battery) and the high water alarm, however I do have everything else functioning.
Unfortunately I neglected to take pictures of my installation before we left RI, but the device itself is about the size of a deck of cards, maybe smaller) and has a detachable multi-conductor wire harness for all the inputs and outputs.
GPS & Cellphone Services:
It is important to note that the GPS and cell phone antennas are built-in to the main unit, there are no provisions for remotely locating the antennas.
Initially I was very concerned about that (particularly for the GPS receiver) because it limits where the device can be placed in the boat. If installing it low in the boat or behind a metal dash for example there’s a good chance the GPS receiver would not be able to find any satellites. However, in my case it was installed under the helm and has one deck layer (glass-balsa-glass) plus the hardtop skin (glass) between it and the sky and it still seems to work well. The GPS receiver apparently must have very good sensitivity. Even so, if you are contemplating the purchase of this product you should consider where it is likely to be installed and if GPS and/or cellular reception would be an issue for you.
Power Requirements and Consumption:
Power requirements are 6-32 volts DC making it very flexible, and consumption is specified at 10mA (0.01A) when “sleeping” and 70mA when “active”. Assuming “active” means it is transmitting or receiving, based on my own observations it seems to do automatic updates to the server about once every 6 hours. It would also be active if a specific user update request is initiated (I probably do that a couple of times per day).
Based on that, it is sleeping the vast majority of the time and battery drain can be estimated at around 0.3 Amp-Hours per day. That’s potentially less than the power consumed by a basic LED indicator lamp. If you have a fully charged battery bank, with say 400 Amp-Hour capacity, it would take nearly two years at that rate to discharge it to 50%. Or look at it this way, the consumption is less than the self discharge rate of typical lead acid batteries. So to sum it up, power drain should not be an issue, although please note I have not actually measured the power consumption myself.
The device uses a cell phone radio to send and receive data via SMS (same system used for text messages) on
Verizon’s AT&T’s network. The data flow is cloud based and from what I have deduced it basically looks like this.
DEVICE <—SMS Verizon—> SERVER <—INTERNET—> USER (App or Browser)
The device itself communicates to/from a Boat Command Server via SMS (Originally Verizon but now AT&T). The end user communicates to/from the Boat Command Server via the Internet. The Server (aka “the cloud”) manages the necessary translations in both directions and keeps track of historical info and account credentials.
Data History & Alert Performance:
On my Android smartphone I was able to see about a months worth of historical info (such as battery voltage) and from a web browser I was able to go back more than 3 months and it appeared that I could have kept going back even further.
While alert notifications are not instantaneous, the performance was appropriate (and about as I expected) given the nature of the network topology. It took between 15-60 seconds in my tests from when a security alert was triggered before I received the text message notification on my phone. Quantum Leap is located in an area of good reception for the Boat Command cell carrier (Verizon). My personal phone is also on Verizon, so if your phone service is with another carrier or in a weak signal area, the delay might possibly be a bit longer. When sending On/Off commands to the Boat Command outputs that controlled the Deck Lights on Quantum Leap, the delay was about the same.
Note that the alerts have programming that prevents excessive or nuisance carrier network message traffic. Some alerts like the Security trigger will require the end user to clear them by tapping a “Reset” button for that alert on their Android, IOS or web browser interface – if the alert is not reset it will not alert again until 24 hours has passed. In addition, I received this info from the developer regarding the security input: “A security/entry trigger will not report more than once every 5 minutes, even if the sensor is triggered on the boat multiple times during those 5 minutes. Additionally it will not report more than 10 times in 8 hours.”
On the other hand, I have noticed that the Temperature alert does not need to be reset and reports every 4 hours if it is within the trigger range. it will also update whenever the system is manually queried by the device owner.
Online Account Options:
The device owner can configure multiple login accounts on the Boat Command server for friends, family or the boatyard. Each account can be configured to “allow” or “not allow” changes to the device settings. Recently, I discovered that an account that was “not allowed” could in fact change a few settings that it should not have been able to. When notified, Boat Command had the fixes posted within a week.
Note: For anyone who is interested I would be happy to give you a guest account so you can see Quantum Leap’s info in real time and get a better feel for how the system operates. Just send me an email or leave a comment on this post (make sure your email address is valid). When approved, an email invitation will be sent back to you with a link. Go to that link and set up a userID and password of your choosing. Let me know if you have any problems and what you think.
I am also planning to install one of these devices in our Motorhome. I want to be alerted to problems when we are out and about such as shore power failure, low battery voltage and security breaches. While some of the nomenclature of the Boat Command will be incorrect in regard to RV’s, a name is just a name but the benefits are the same.
The Battery, Shore Power, Security, GeoFence, Temperature and Weather sensors translate directly to land yacht use, as do the three Control outputs (which I believe can be custom named). The High Water input could be use as an alternate security alert, perhaps to monitor the cargo bay door sensors or for fire or CO detection. The two “Bilge Pump” inputs could be used to track generator, furnace or hot water heater activity or even the status of a motorized awning (which usually have a wind sensor and auto retract feature). The control outputs could be used to start the generator or turn on lights or air conditioning. If Boat Command elected to make the nomenclature more customizable, the device might gain a whole new market demographic.
Update: A specific RV version is now available. The hardware is the same but the client and input labels have been changed to reflect RV parameters.
So what are the caveats?
- If there is no
VerizonAT&T service (I think only 2G is needed) where your boat or RV is located the system will not work. Most carriers have now phased out 2G and even 3G, this will render the Boat/RV command completely useless.
- The other primary risk is the solvency of Boat Command itself. If they fold, the hardware will become useless as it depends on the proper functioning of a server which is managed and maintained by them.
- I also wonder about their server capacity and if its responsiveness to alerts will slow down as more users come online. So far I have not seen any issue. Performance has significantly degraded over time.
- For installation, you will need to have some basic wiring savvy but it’s not rocket science.
- Finally, while the documentation provided by Boat Command is adequate (barely), I feel there is room for significant improvement.
Don’t do it.
If you are looking for a reasonably priced method of keeping tabs on your boat (or RV) from afar, the Boat Command system is worth consideration. From a functional, technical and useability perspective I can recommend this system wholeheartedly. I do feel though that the recently increased price point of $299 (plus the cost of optional sensors) puts it too close to the competition, blurring its edge and taking it out of the “no-brainer” category – at least for someone who is on the fence about a system like this. On the other hand, for someone who has convinced themselves of the benefits of such a system, even at $299 Boat Command still provides a bit more bang for the buck than the competition (at least in regard to the other products I am currently aware of).